I would like to thank you and your team for the extremely professional installation of my Cumbria Log Cabin. From ordering to completion the process has been very smooth and trouble free. Please pass my thanks to the assembly, electrical and heating teams, who have all been polite and efficient, offering good advice when required. The site was left clean and tidy after each discipline and my wife and I are very pleased with the end result.
I would not hesitate to recommend Creative Living to any future customer.
Once again, thank you.
I think all went very well indeed and whilst I’ve added a few comments below for your deliberation, these are minor points in the overall scheme of things. I’ve started to ‘move in’ but will take my time. So – overall I have a very positive feeling about Creative Living and their Cornwall product.
From my first visit with yourself, I gained confidence in your company and products/service provided and this continued throughout the build. All staff (Rob & his team; Colin, the electrician and Matt the air-conditioning
engineer) were extremely helpful and answered all my questions. All were cheerful and obviously enjoying what they do (which believe me, makes a difference). I quickly learnt they were approachable and that no question I asked was stupid. Progress on the build was amazing, although the roof tiling around the dormer took additional time being early days in building experience for this new process. I think the product looks perfect. OK, I may have oversized the outdoor clock, but the cabin is a great looking addition to the garden.
I’ve yet to see how comfortable the cabin is in winter to work in and any advice you can give regarding avoiding condensation; any knowledge you can pass on the insect/spider repellents available (do they work?).. will be much appreciated.
Also, re maintenance; do you have any recommendation for internal maintenance? I’ve varnished the floor, but I plan to leave the internal walls, door and window frames & ceiling as is. Is that what most people do?
So the following are a few thoughts as the build progressed:
1. Re supplied Paint:
a. We discussed what I expected v what Sikkens is and you advised that it is sufficiently elastic that should the joints expand in summer – it will stretch without cracking. Time will tell. What I do know now is to apply the recommended paint took much longer than I expected and being a ‘gloss’ surface, shows up all the wood imperfections (knots, cracks/scratches).
b. I realise you do not what to take on additional responsibility but might it be beneficial to customers to give some guidance re the use of the recommended paint you provide in the area of ‘knotting’ the wood. We looked up the tech matter of Sikkens which appears to say damned if you do damned if you don’t. It suggests you can cover the knots to prevent resin leak however, if you do, that their product may not adhere! Too late for me now, but what might Creative recommend to future customers?
c. As mentioned – one of the larger (2.5lt) cans marked white primer was in fact green. It’s in a ‘yellow’ can, so presume its green primer. We bought additional white primer. Looking to see refund on this can please and I’ll pop in 21 Dec if that’s ok as I’ve a lunch appointment in Ripley.
2. Concerns (such as they are)?
a. What’s the reason behind the design of the side roof boards which extend 6-8 cm past the edge of the tiling? (See ‘cabin 008’ pic). This not only seems to be a catchment area for rain and I’m sure through osmosis, water will seep back into the boards with consequential results. It also made adding guttering to the front awkward.
b. I had not thought through how the cables might be distributed through raceways/wire ducts in a single skin cabin. If I had I may not have made a decision to go for a more expensive spot tracking in bronze. I think it might be nice to point this out and for the electrician to be able to offer a colour other than white (something more in keeping with the colour of the wood or at least light-brown).
c. You might want to mention to air-con guys to carry a tube of transparent silicon to plug the hole required in the back of the cabin.
And that really is it, so nothing untoward. It’s been a much more pleasant experience than I expected. I guess these days I’m used to having to complain about products/services not matching what I think I’ve bought – but none of that is applicable to Creative Living. I’m glad I found you.
From Martin through each of the team invloved in constructing, painting and doing the electrics, everyone seemed to be competent and professional
We could not be happier with our creative living cabin. I can’t thank the team enough from Martin and his patience with my indecisiveness to the great build team and the painter recommended to us.
Our cabin has changed the way we live as a family and given us the flexibility of living we were looking for. I don’t know how we lived without it before!
The cabin was delivered promptly and installed very professionally in an efficient manner. The cabin has certainly enhanced our property and looks both solid and elegant.
Pam and Jenny White
We are so delighted with it and the space is perfect – just what we wanted and we are seriously getting our money’s worth!!
You may find an influx of requests from teenagers mums in Esther as their mates love it!
Just to add the installation team and Kaby Electrics were all fabulous and couldn’t have done more.
Enjoy you busy summer ahead
In regard to the installation team, I’ve never met a nicer bunch of true craftsmen. Polite, helpful, friendly and efficient. Fantastic work by exceptional workers. Great skill and excellent performance.
The quality of the product is perfect. Beautifully made and extremely solid.
When it comes to a review, I’m running out of superlatives! A truly great excellent products made and fitted by expert craftsman, I’m thrilled with the end result. I thought it would be good but It’s better than I envisaged, it’s perfect
I can’t help you here because I don’t know what would be. better than perfect. I can see nothing to change as your set up is simply spot-on.
Mrs K Panthaki
The quality of my cabin is outstanding. I chose the recycled tiles for the roof and it looks amazing. I have had lots of compliments from my neighbours and friends. I am so glad I chose Creative Living cabins. I did look at other companies who sell similar products, but found on closer inspection that they do not offer the same quality and also do not have great customer feedback. I needed something custom built to fit my requirements, and I am very pleased with the finished result.
The installation team Rob and Chris did an outstanding job constructing the cabin. They were polite, neat, tidy and considerate at all times.
Rob and Chris have a great work ethic and constructed my cabin very quickly and efficiently. They worked very hard and showed an accomplished level of skill from beginning to end. We have protected trees on our property, and they were required to work within specific guidelines when constructing the initial base. Nothing was too much trouble, every aspect of the constructions was faultless. They were neat, tidy and courteous too, leaving us with nothing to clear up when they had finished, just a beautiful cabin to admire.
Apart from the high quality product, it has to be said that Martin was superb and gave us lots of advice and guidance throughout the whole process. Great customer service.
I am so glad I chose Creative Living cabins for the planning, design and construction of my garden cabin. From the very moment I visited the Ripley branch, I knew that this was the company who would be able to offer me a cabin of my dreams. Martin was informative and very helpful during the planning stage. He spent a lot of time with us and gave us all the information we needed so that we could make informed decisions about the size and choice of cabin. We also have protected trees on our property, so had to apply for planning permission too. But nothing was too much trouble and Martin really went out of his way to help the process go smoothly. This summer my cabin was delivered and constructed. Rob and Chris arrived to lay the foundations, overseen by the tree planning officer. They did an outstanding job, from building the foundation to the overall construction and then finally adding the slate roof tiles to finish it off. My cabin looks stunning and the quality is superb. I have now had the electrics fitted inside and it has been fully painted by another member of this outstanding team, Matt. Matt came and painted both the inside and outside of the cabin and also advised me to add guttering, which I have now done. I have had so many compliments from everyone who has seen it, they all want one! Thanks so much Martin and your team, I love my cabin.
One thing – Honestly – Give those construction boys a mini scaffolding tower, I think it would help them a lot!
Mrs K Panthaki
From my first visit with yourself, I gained confidence in your company and products/service provided and this continued throughout the build. All staff (Rob & his team; Colin, the electrician and Matt the air-conditioning engineer) were extremely helpful and answered all my questions. All were cheerful and obviously enjoying what they do (which believe me, makes a difference). I quickly learnt they were approachable and that no question I asked was stupid. Progress on the build was amazing, although the roof tiling around the dormer took additional time being early days in building experience for this new process. I think the product looks perfect. OK, I may have oversized the outdoor clock, but the cabin is a great looking addition to the garden.
It’s been a much more pleasant experience than I expected. I guess these days I’m used to having to complain about products/services not matching what I think I’ve bought – but none of that is applicable to Creative Living. I’m glad I found you.
Sarah & Peter C
Very informative from outset. Professional and non-pushy approach from Martin and quality of large selection of cabins to look at on site. Martin has a very broad and practical knowledge of the cabins and nothing was too much trouble, particularly when we had a couple of snagging issues.
Delighted with our outdoor room. We have no hesitation in recommending Creative Living.
Sarah & Peter C
We are now enjoying our cabin, (23 Maultway Crescent, Camberley) and wanted to thank you and the team for making the experience so easy and painless.
Attached are two pics (one inside & one outside) showing what we did with it. If they are of any use to you please feel free to use them, but thought Creative Living deserved a thank you.
Everything happened just the way we were told it would. Your construction team were brilliant, very friendly, polite, skilled and very, very tidy.
They are a real credit and asset to your company.
The finished product is absolutely perfect and we will highly recommend you to our friends who will no doubt be really impressed with it
Derek and Julia Brownlie
Good evening Steve Day, Thank you, it would be nice if you would pass my comments on.
It is not just your installation team who are excellent, every person I have met during the process of choosing the cabin and having the it installed and the electrics fitted have been top notch. time I came to view Martin made me feel so welcome and spent a lot of time explaining the options and costings and he has always been happy to answer all my questions when I have called.
Colin Kaby and team did such a neat job wiring the electrics and took the time to make sure that I was happy with every last detail. It has been a very smooth and happy experience and I am really pleased with my new work space. Thank you for looking in to the paint issue, Martin has managed to find a way to resolve the problem for me.
We are extremely satisfied with our new Cabin.
The installation team are careful and considerate workers. Everything was very professional and neatly done. The cabin is surprisingly warm in cold weather. Good quality windows and doors. We had been looking for a while, and thought your range was quite comprehensive. In addition, the ideas for having a bespoke variation on a standard shape was very good. The price was competitive.
We are very pleased with the product – it is used every day as an office. We would highly recommend the firm for the quality of installation and the product itself, plus the initial advice to get us what we really wanted.
The main reason and deciding factor we chose Creative Living Cabins was the personal service, particularly from Martin at Ripley, who was extremely helpful.
Also being able to see the cabins at the show site, which is not possible with on-line suppliers. We would (and have already) recommend the company to friends.
We are extremely satisfied. The installation team were quick and efficient, with attention to detail.
We liked the choice of cabin styles offered by Creative Living, and overall we had a positive experience and a good quality product. One after sales issue (e.g. amending the decking) was also handled well.
Tim and Mili Payne
We are very pleased with our new cabin. The installation guys did a great job and I have got it painted with 2 coats of primer (what a BORING job that was!)
We have had customer service second to none right from the moment we went into Longacre’s and met Gary all the way through to the final day of installation Creative Living have been there at every turn to answer our questions.
You should be very proud of your people – any company is only as good as the people working there and you guys have been absolutely spot on!
Tim and Mili Payne.
Woody and I just wanted to say a huge thank you to the amazing team who put up the cabin last Thursday and Friday. I think it was Joe, Damian (and I can’t remember the third chaps name- sorry!).
I was amazed at how quickly they built it, they were polite, friendly and just lovely guys.
We love the cabin – electricity went in today and looking forward to getting it painted by Matt next week.
And particularly looking forward to using it!
Thanks again and please do pass our thanks on to the team.
I just wanted to say how thrilled we are with our freshly painted Suffolk cabin – it looks awesome! The guys who put it together were also very polite and helpful and were a pleasure to make a cup of coffee for! And they all spoke English.
Thanks also to the man who came last week to put in the double door which had been omitted – this really made a difference and has made the cabin look even better – I’ve enclosed a photo.
We’re building planters around the decking next and then onto the interior.
Thanks to you all – I will happily recommend yr company!
We Loved the fact that they created some steps for us and advised us on the best approach.
We liked the display at our local farm shop
The service was great from the helping us choose the cabin to installation, we love the quality of the cabin and friends have commented on the quality too.
Mr & Mrs Glanville
From the moment we met Martin at their Ripley show village things couldn’t have gone more smoothly and we were instantly put at ease, walking around the models and talking through our needs.
The honestly, openness and lack of pushy salesmen ship was refreshing.
The cost compared to our other option, which was a house extension, was simply an easy decision. What you get for your money is superb.
We chose the rubber slate roofing, additional insulation and further electrics and heating, also having the exterior painted to match our house and we are so happy with our choices.
We live in a character property in the greenbelt and the cabin had to fit in straight away and as the photos show- it does perfectly.
We both can now work from home perfectly.
From Martin, through to the installation team and their recommended sub-contractors we cannot praise them highly enough.
The cabin has made a true difference to our living space and lifestyles.
Jill & John Quilter
Good morning Steve
Just wanted to write and say how pleased we are with our log cabin. We found all of your team excellent – Nick who guided us through the decision making,
Joe, Dan and Chris did a wonderful installation job, Matt who has achieved a great paint finish and finally the ADMI electric team, David, Ashley and Tom who expertly added the finishing touches. Everyone is very skilled in their
own area and this shows in the final finished product.
We will certainly recommend your company in the future. Please pass on our thanks to everyone involved.
Jan and Alan Durrant
Hi Steve and all at Creative Living
We just wanted to let you know how delighted we are with our new cabin which was built last week in our garden at Oak Tree Cottage.
From the initial contact with Gary at the Longacres garden centre, through to the actual build (in 3 days!) with Joe and Dan (plus 2 helpers on the Tuesday), Ashley and Tom (electricians), our overall experience with your company was delightful. The guys were professional, courteous and the site was left in an immaculate state.
We would highly recommend your cabins to prospective purchasers, so please feel free to quote us as a testimonial.
Again, many thanks and here’s to many happy hours in the garden!
The team were outstanding. They were professional and clearly very skilled.
We are Delighted with the quality of our cabin.
We needed to move our spare bedroom into the garden to create more house space.
The quality of the cabins and the professional team in place to sell and build them have been a pleasure to deal with throughout. We are delighted with the finished product.
Mr R Adams
The Main reason for choosing Creative Living was the quality of the products on display
A Great team with a good attitude, all makes a great experience.
Mr A Bennett
The installation team were on site on time, polite and pleasant and finished the work promptly and with no issues. They were excellent.
Local and good quality cabins that were explained to me by Martin.
Would definitely recommend to anyone who wants this kind of structure at their property.
We needed additional space for a gym and for storage.
Creative Living were a pleasure to deal with and we are impressed with the product quality
John & Dawn Walker
I would just like to take the opportunity to let you know how pleased and impressed we have been with the two lads who installed our cabin this last 2 days, Chris & Rob.
I understand they had a very early start and long journey to get to Bedford, but on Monday they worked hard and long into the darkness to catch up on the installation.
Their attitude, courtesy and cheerfulness was very refreshing and while quietly watching their efforts it was obvious from the care they were taking they have an excellent professional approach and pride in their work. To sum up, they are a credit to your company
We are really pleased with the cabin and the overall service given to us by all those involved with our purchase, including the delivery driver on Saturday and Rob at Long Ditton who was so helpful and honest whenever we rang to pick his brains.
We would happily recommend your company and cite the excellent attitude and customer service as the main reason as well as the quality of the product.
Very best Christmas wishes
John & Dawn Walker, Bedford
“I was absolutely amazed at how hard working and how quickly the Installation team built the cabin, the guys were very polite and hard working. And enjoyed their Tea and Bacon Sandwiches! I am extremely happy with the quality of my cabin and with it built from Siberian Spruce wood at 44mm thick, makes it a good solid job.
One of the main reasons I chose Creative Living was being able to go to a site and view what we were looking for and being given friendly advice on how to design my own bespoke cabin.
From start to finish I recieved friendly and professional advice to the highest standard, and more than what I expected, from The Creative Living Team. And as I wanted to design my own cabin to fit my garden space, Steve Day the Director and sales person gave me good, sound advice on how to go about it and even did the Survey and Construction Drawing for me from a design I put to paper, and I was really happy with the result. I also made a couple of changes to the design before the order was processed and steve was only too happy to help.
It took four guys to do the foundations with recycled anti-rot plastic posts which I was very impressed with, and also to build the cabin. They were very hardworking and polite and it was a pleasure to watch them work. I was absolutely amazed at how quick the team built the cabin once the base was finished and it was a great feeling seeing something that I designed being built right before my eyes. Even from the Installation of the cabin to the Electric’s being fitted and to the Air-con/Heater Inverter being Installed, eveything was well organised and fell into place nicely.
The end result was just perfect and now my family and myself can enjoy a nice Luxury to our garden. The Installation Teams are a credit to the company and I have no hesitation in Recommending Creative Living as a Log Cabin Specialist. A BIG THANK YOU TO YOU ALL!”
Mr Andrew King
East Molesey, Surrey
“After sales service was second to none. All companies are nice when they are selling a log cabin, but Creative Living were excellent after the order was taken, and this was important because our log cabin was unique with a unique location and adjustments were made (after the order was taken) for the better.
I would highly reccommend Creative Living especially Steve Day (Director) who runs the company with a hands on approach and therefore the customer benefits from his considerable knowledge and experience.”
” The installation team were knowledgeable, hard-working, professional, polite, tidy and were great representatives of your company. They made it all look so easy!
Workmanship was excellent, no complaints here at all. They carefully constructed the structure and left the site tidy. The installation team were knowledgeable, hard-working, professional, polite, tidy and were great representatives of your company. They made it all look so easy!
The log cabin is simply wonderful! It is strong, sturdy, beautiful, gives us some great space, very high quality. Can’t say enough good about this cabin and company. We also received great customer service compared to the other companies we went to – you guys really knew ‘your stuff’ and were very helpful from start to finish. Also, seeing your cabins in person really sold us. They were a much better quality of build compared to the other places we checked out.
All in all, procuring a garden cabin from Creative Living was a complete pleasure – from start to finish. The website/brochure were first class, the display village was fabulous and the customer service simply outstanding. This is a well-run company selling exceptionally high quality products. We absolutely love our new cabin!
hmmm, really can’t think of anything to improve. Perfect A+++”
from 19 The Paddocks Normandy, Guildford, Surrey
“The installation team were great, polite and helpful and they worked efficiently without making a mess in what was a very hot couple of days.
They did a great job and the cabin appears well assembled, level and creak free. The additional decking walk way I’d requested was integrated aesthetically and I’m very pleased with the result
The cabin is a good looking product that met our needs. Having a good range of display cabins helped me to see what I was buying. Steve was very helpful, giving the information and advice I needed without being pushy.
Overall, we are delighted with our new cabin which will make a great garden office. Steve was very helpful and professional without high pressure selling so we could make a decision in a relaxed atmosphere. A good selection of cabins on display meant we could see what we were buying, and the cabin we’ve got meets our expectations. The installation team were great, being polite, efficient, skilled in their work and made the minimum of mess, which they tidied up. The additional decking path was well made and integrated into the cabin well. We are very happy with the service we received and would not hesitate to recommend Creative Living to friends.”
3 Owls Road, Verwood, Dorset
“One of the reasons we chose Creative Living was that they were able to provide installation and base work services as well as a metal roof tile option.
I did a thorough internet search for log cabins and Creative Living’s site with its cabin choice, optional extras and detailed case studies of sitework and installation, ticked all the boxes for me. You talk a great log cabin and you certainly don’t disappoint with the final end product. I was very impressed with the installation team, they were all nice Guys who worked extremely hard and in a well organised manner, they arrived at 8.15 am and were gone by 4.15 having left everything clean and tidy. Finally Steve, the Managing Director and Salesman of Creative Living, was extremely friendly and informative throughout my dealings with him by phone despite the fact that with a product this good he must be extremely busy. Finally, although its early days yet in life of my cabin, on what I have experienced so far I would not hesitate to recommend your company and its products.”
Kew Crescent Cheam Surrey
“After extensive internet research and the fact that you could view cabins at the show sight we decided to try Creative Living.
If you are looking to buy a cabin then look no further than Creative Living. The design build and customer service is truly excellent. The company really understand customer service and at all times you are made to feel valued and important to the creative living experience. I call the purchase of the cabin an experience because the company are able to fill in the gaps that you may have left out in your reason for wanting a cabin and how you are going to use it in a friendly and informed way.
No pushy sales technique just the ability to listen and understand your needs as a customer and then deliver the best solution for you and your family’s needs. Well done and keep up the good work. Highly recommended.”
King’s Cross Lane, South Nutfield, Redhill Surrey, RH1 5NS
I am writing to say how delighted we are with our new “Creative Living” office in our garden.
I would also like to commend all the team at Creative Living for a most efficient service. From the initial advice,
design, delivery, assembly and also the electrician and painter. All very professional and delivered with good
humour despite weather and wasp issues.
The quality of the product is first class.
I would have no hesitation in recommending your product and services. I have had the most favourable comments from my early visitors.
Mike & Debbie Branagan
” We stopped to look at your display village whilst away for the weekend and loved the cabins, Martin the salesman was helpful and knew what he was talking about. We were so impressed with the whole Creative Livings set up we went back and ordered the next day and didn’t bother looking anywhere else.
The installation team were professional, hardworking, tidy and really nice men to have in your garden and provided outstanding workmanship. The cabin is warm, visually pleasing, smells nice and very sturdy. We love it.
We received good service and you were always at the end of the phone to update us and advise us. Thank you”
8 Ravensbourne Avenue, Staines
Everyone we have dealt with at Creative Living have been excellent. They are polite, professional and a pleasure to do business with.
The cabin is fantastic. The workmanship is top quality
Cabin is top quality, well made and assembled.
Saw the brochure and went to view the cabins at the Ripley site
Creative Living were brilliant. Every person we dealt with was helpful, knowledgeable, polite and professional. They did exactly what they told you they would when they told you they would. At the end of the working day everything tidied up and stored neatly. It made a lovely change to deal with such a professional company. Our installation was excellent, I do not believe it could have been improved.
Ruth and Greg Mackay
Hook Heath, Woking, Surrey
“We are extremely happy with the quality of our log cabin. Creative Living Cabins did a great job. They were very professional and worked quickly
We decided to chose Creative Cabins for two reasons. The personal service and quality of the product.
We are extremely happy with our log cabin, which is currently being used as a dance studio. The personal service from Steve made all the difference with designing etc, as did being able to see the cabins on site. The fitters/builders were polite and worked efficiently finishing everything within 2 days.
We would recommend this company to anyone wanting a log cabin.”
I just wanted to drop you a line to say a huge Thank You to you and our team for our BRILLIANT new cabin. It looks absolutely fantastic.
It looks so good in its spot and it is going to be so well used – we absolutely LOVE it!!
The guys who installed it were also brilliant – despite the SCORCHING sunshine. Please pass on my thanks to everyone involved.
Adrian and Judy Gee
Quartermile Road, Godalming, Surrey
I just wanted to drop you a quick line to express our satisfaction on the entire service we have received from you and your installation team.
Having looked around the market at similar (but certainly not as good) cabins, we found the experience so much more enjoyable.
Your show “room” certainly gives plenty of choice. The sales transaction was straightforward with no “hidden” extras or surprises.
The value for money is exceptional.
Your fitting team are outstanding.
Their work is faultless. They are courteous, professional and a credit to Creative Living.
Please pass on our thanks to them.
I am just looking forward to moving my office in!
Alan and Helen
from Sendmarsh, Nr Guildford, Surrey
” The cabin is very well made. The quality of the timber and the accuracy of the machining are very good. The cabin took approx 2 days to build despite appalling weather conditions. The installers were quick, efficient and kept mess to an absolute minimum. The cabin is exactly what I wanted and the customization is perfect. Overall I have to say that I am extremely pleased with the result and will certainly recommend Creative Living. ”
26 Dorchester Road, Weybridge
“Creative Living Cabins were professional, friendly and extremely hardworking from start to finish and the end result is perfect!
We wanted a cabin to provide an extra room for a teenager, which has worked perfectly – so perfect that I think I’m going to have the cabin for myself and give the teenager the house!
Genuinely speaking – from walking into the Garden Centre in Ripley and ordering the cabin, to the electricians leaving my home, the process was brilliant. Steve has organised a great team from start to finish.
Everything was good”
Ann and Nick Collins
Sandy Close, Curridge, Berkshire RG18 9QP
” We decided on Creative Living for our Cabin because they offered price and quality. Both of the lads were polite and very knowledgeable about the product. They answered all of my ‘difficult’ questions.
We are very happy with the workmanship and despite having a slight problem with a lock everything has been very simple and very quick. We are very happy with the quality of the cabin. It’s a fantastic product and is very reasonably priced. The build quality is excellent and we are really pleased that we received the 45mm construction.
Everything about the cabin purchase has been a positive experience. The quality of the build and the price has really pleased us . The cabin was primarily purchased as a gym facility and it is certainly fit for purpose. All the staff who have visited site have been polite and professional in their approach. This has been a great experience and you can’t say that about many new purchases nowadays. I would without reservation recommend Creative Living to my family and friends. ”
“Very pleased with the cabin produced to our specific design to suit our requirements fits the bill perfectly. Competitively priced installed most efficiently.
” We just wanted to let you know how pleased we are with our new log cabin. We have finished painting it now so we just need to sort out the inside. Thank you so much for everything “Creative Living” have done for us.
We were very wary at first as to who to buy our cabin from as you do see some bad reviews. When we have needed advice, whoever we have dealt with has always been very helpful and polite. If a question couldn’t be answered straight away, within 30 minutes someone had called us back. We will definitely be recommending your company to our family and friends.
Thank you once again, Michael for an excellent service. Please pass on our thanks to the rest of your team. ”
” I just wanted to say thank you so much for sending the guys round to adjust my cabin. I appreciate it was no longer under guarantee, and am so grateful that you were happy to sort it……excellent customer service!
I hope your company continues to go from strength to strength….I have recommended you to several people, and will continue to do so……my neighbour has one of your cabins, and my sister is planning to get one once she has moved house. ”
from Worcester Park, London
” Very helpful installation team, worked quickly & efficiently and answered any questions we asked.
The cabin quality is excellent, very impressed with the finish.
The price was good, and the quality comparable to more expensive cabins. There was a good range of display cabins on the display site and the staff were helpful but not pushy.
We are all delighted with our log cabin, it was delivered on time, and the bespoke specifications I requested were all carried out…… I’m so pleased we had the cabin built by your guys too….the standard of workmanship is excellent, and I can’t believe how quickly and efficiently they put the cabin together. I have absolutely no hesitation in recommending Creative Living to anyone thinking of buying a log cabin.
I wasn’t aware you could supply paint as well, and would have ordered some for delivery with the cabin had I known!”
” I wanted to let you know that we are delighted with the cabin which was painted this week – see attached photo of the finish article.
I am also pleased that everything went very smoothly from start to finish in the design, delivery and assembly process.
I have recommended your company to my colleagues and I wish you the best success. ”
Worcester Park, Surrey, KT4 7EB
” We are delighted with our cabin. The whole process from first phone call through to installation was a pleasure. I would have no hesitation in recommending Creative Living to others. ”
“The reason we chose Creative Living was a combination of the design / appearance, the build and materials, the price and the chance to view completed cabins locally.
The installation team were friendly and worked really hard, but were not in a rush and were happy to talk through the cabin position with me until I was happy. They were clearly professional and wanted to do a good job. There were a couple of snags – e.g. the gap above the window when it settled – which could have been spotted with a planned follow up visit. When I did ask this was sorted instantly.
Thank you very much to Steve and the team – we are delighted with our cabin. I have been impressed with your service at every stage of the process and have absolute confidence that we have got brilliant value for money and a cabin to last us for years to come. I recommend Creative Living very highly.”
“We found creative Living friendly, courteous and workmanlike.
They know their job and cooperate very well as a team.
At this stage I have no criticisms. I trust the wood will withstand the wind, rain and snow of autumn and winter.
The opportunity to see a wide range of cabins already constructed and to discuss options face to face was a major factor in my choice as was the director, Steve, who was helpful with no hard sell. His visit and discussion on site was very useful.
Steve has identified a good quality product and markets it in a straightforward and honest way. His friendly and direct approach inspires confidence in his company and the product sells itself. Communication was always prompt and clear.”
The Croft, Elstead, Godalming, Surrey
“We are very pleased with our new log cabin and using it already. Steve and his team helped us from start to finish in deciding what we needed and then erecting it (in record time), the customer service was very good as was the workmanship and I would recommend Creative Living to others who are looking for this kind of thing. Good work guys!”
High Berry, Main Road, Longfield Hill, Longfield, Kent
“The installation team were very polite and professional at all times and we were extremely impressed with the quality their workmanship. They gave the impression that they really cared about the quality of the installation themselves.
We are very happy with the finished product and look forward to the difference it will make to the way we use our garden.
We did look around at other suppliers and carried out quite a bit of research, but we were impressed by the quality of the finish, the extensive and well presented display, the quality of your clearly well-maintained website, and the knowledge of Steve Day.
Your staff were punctual, reliable and extremely polite at all times and they always gave the impression that they really cared about the quality of our installation. I have no doubt our log cabin will make a significant difference to the way we use our garden for many years.”
Ian & Sandie Watson
Green Lawns, 4 Hilgay Close, Guildford GU1 2EN
” The installation team , Damian & Bob did a first class job and left the site clean and tidy. They did a professional & first class job of erecting a first class cabin.
The cabin finish is first class. Now just waiting to get painted! We originally chose Creative Living because of their Competitive prices, style of cabin and convenience of being able to view examples of the finished article. ”
Ian and Helen Moss
Linden Way, Send, Surrey
“Just before Christmas 2009, my wife and I decided that we would get a cabin. It was to fulfil two functions:
1. Act as a photographic studio
2. Give us a summerhouse/party room
I spent a considerable time scouring the internet and visiting various companies but finally decided that Creative Living had what I was looking for. The cabin I bought was customised to my design and the plans were sent to me to check and approve. The whole process of choosing and customising the design was made very easy by Creative Living. We placed the order and the cabin duly arrived (well ahead of the promised time) and we made arrangements for the team from Creative living to come and build it. I was concerned as the weather had been very bad and my garden was very wet. I need not have worried as despite the weather the team were able to build the cabin in a total of 2 days. They did no damage at all to the surrounding area and despite the bad weather, were able to complete the build with no problems. I opted to finish the interior and exterior myself and this gave me a chance to really inspect the building and I have to say it exceeded my expectations.
I have now been using the building for just over a year and I have to say I am delighted with it. I have only had one minor problem, an internal door that did not fit very well. This was resolved by Creative living with no fuss. They replaced the door and frame. The cabin is cool in summer heat owing to the insulated roof and I have found it very easy to heat in the winter, in fact when I have been busy with photography I have sometimes found it, if anything, a little too warm. Aesthetically the Cabin is very pleasing to look at and the wood treatment provided is of very good quality.
Would I recommend Creative Living Cabins? Yes unreservedly, a good quality product at a sensible price but with the added bonus of great customer care.”
Teddington, Middx, TW11 9BX
” I needed a garden office and choosing Creative Living were very professional and creative with the site and their advice.
Their cabins were a cut above the rest for choice and quality. Excellent workmanship and completed in unpleasant weather conditions.”
Hare Hill KT15
” We really liked that Creative Living could supply the whole package and not just the cabin for our home office. The sales staff were helpful, knowledgeable and not pushy.
I was absolutely delighted with the whole experience from the initial meeting to discuss our requirements, to the installation which was carried out within the agreed timescale to a very professional standard ”
John and Franka Glisson
11 Angelica Road, Bisley, Surrey
“Steve was very helpful in choosing the right cabin and colour for our needs.
The Cabin quality is very good. Paint that was recommended was a pleasure to use. Will recommend Creative Living to all family and friends.”
Godalming Surrey GU7
“The installation team were very efficient, tidy and completed the job in good time without fuss.
The cabin looks great, to have a bespoke, good looking cabin at what I consider to be value for money is ideal.
If you want a quality outdoor area for a studio, craft room, office etc, then it is definitely worth trying Creative Living as the whole process was painless, on budget and most importantly on time.”
Ridge Road, Sutton, Surrey
“I had visited the display village, and was impressed.
The difference the cabin has made to my property is amazing, people who have seen it ask where I purchased it from, and having the extra room put a very big smile on my teenage son’s face, I couldn’t believe how many you could get in there.
From what I have seen, I think you would be hard pressed to improve on something this good, very happy with it all, thank you.”
Mead Lane, Chertsey, Surrey. KT16 8NW
” We decided to buy our cabin from creative living due to the quality of the cabins and windows.
We are completely satisfied with our cabin and the installation. We have also been very pleased with the customer service before and after purchase, the creative living team provide an excellent all round service and are always happy to answer any queries.”
Grass Hill Caversham Berkshire RG4
” Having viewed the actual cabins on site we decided to go ahead with a purchase.
I would be very happy to recommend Creative Living to purchase your log cabin from. The product is good quality & the delivery & installation was completed on time. ”
105 Hogshill Lane, Cobham, KT11 2AH
Friendly, helpful. A pleasure to have around
We Chose Creative Living because of the proximity of showroom. It was important to be able to see what we were getting
When the delivery lorry could not get into our drive I thought I was in for trouble. Not the case at all. Throughout, all the people I had dealings with regarding my cabin were brilliant. Highly recommended.
Tylehost, Guildford, Surrey
“All creative living personnel were courteous and polite while working at my property. Construction of the cabin was completed very quickly (4 installers) and to a high standard. The electricians worked extremely hard to get the job finished in fading daylight.
The is one joint that has yet to settle, but this is a living product. Overall I am very pleased with the quality of the materials and workmanship.
Feedback from existing clients drew my attention, but a site visit in Ripley was important to see the quality of the Creative Living products. Steve Day was also very professional in explaining the options open to me.
If you are interested in a high quality cabin designed to your wishes then Creative Living is a good potential supplier for your needs”
6 Farm Walk, Ash Green, Surrey
” Creative Living looked like the best value/quality compared to other companies so we decided to go with them.
The installation team were a delight and a team to be proud of. They were courteous and polite and nothing was too much trouble for them. They also worked non-stop! They were very professional and the cabin was erected ‘as if by magic’.
It has good quality wood, lovely finish and smells like the ‘real thing’ I now have my ‘beach hut’ erected in the garden and look forward to many a happy day in there – I love it!
The whole experience was a pleasure from our first visit to the show cabin to completion. Many thanks for a job well done. ”
Mr & Mrs Pullan
170 Grange Rd, Guildford, Surrey
“The installation team we had were very polite and friendly, did a lovely job, and as we were out on completion they cleared up well and shut our gates on leaving, (really impressive) These were the only cabins we went to see and together with the quality of the cabins and the nice sales-man there is no need to go anywhere else!
After deciding that a log cabin was what we wanted we went to see creative living cabins, these are perfect for any garden as they look lovely and can be made bespoke, It’s also really nice to be welcomed by a NON-pushy salesman, Steve Day is really helpful, will answer any queries you may have and is a really nice guy! These cabins complement your garden and we love ours!”
Mr A Maynard
59 Church Lane, Guildford, Surrey
“We believe Creative Living offer the best log cabins on market without a doubt.
The installers deserve 10/10 and the painter 12/10! They were the best team we have ever had do any work for us…. ”
Mr and Mrs britton
from Lyndhurst, Lime Grove, West Clandon
“Seemed to be best quality for money around with innovative way of creating base without concrete slab.
Very well organised professional team. Everything went to plan, on time, with no messing around.”
Mr and Mrs McFarlane
in New Malden, Surrey
” We had driven passed the show site in Ripley and were impressed with the quality of the cabins on display.
We were able to discuss our requirements in detail with Steve and were pleased with the help we received from him. The installation team did a great job and carried on working despite the atrocious weather conditions on the day. We would certainly use them again. We are getting a lot of pleasure out of using our log cabin. ”
in Bansted, Surrey
“Very Professional, polite and tidy.
Professional and constructive throughout ”
Mr Colin Ovenden
Newdene Avenue, Northolt
“No pushy sales people, and the quality of the cabins that were on display, were the main reasons for choosing Creative Living for our log cabin
From the sale of the log cabin through to the installation was all fantastic.
Good honest customer service and a team of installers that were polite and courteous. The whole transaction was a pleasure.
The quality of the cabin is fantastic and exactly as ordered and the fact that even if you phone Steve’s mobile after normal working hours he still answers or returns your call. I thought this kind of service did not exist any longer, well done and may your company go from strength to strength.”
from Woking, Surrey
” It was a good experience from day one. The right log cabin at the right price delivered and installed promptly by a professional team. The new cabin has completely transformed what was previously a tired, boring looking plot. ”
from Woodley, Berkshire
“The 2 fitters were pleasant guys, friendly and polite. Explained the window/door could if desired be fitted at either side/end.
The fitters work is very good. The cabin went together well and no major obstacles or issues were encountered.
The cabin has met my expectations and is a very good quality product. I still think it is the best I found after extensive research through the UK log cabin industry. Friends/family has also been impressed with the cabin.
Creative Living from the first initial enquiry and show site visit were helpful and knowledgeable. My initial site visit immediately changed my mind to go for the base option, for superior anti rot. The cabins are available in an extensive range of sizes to site my application. Many companies do not have a show site. Creative living displays all their products. The show site is easy to find with good road links.
Creative Living in my opinion offer the best range and size options of log cabins after extensive research of the UK cabin industry. There is a superb show site with all products assembled to view, with easy access. Steve is knowledgeable and informative on the cabins and will guide your decisions as required. The cabins are excellent quality and mine was delivered and installed promptly without any problems or issues. You’ve seen the rest now try the best!
I honestly can’t think of any improvement. Just keep on doing what you are doing!”
Mr Mrs Bullen
from Ashford, Middlesex
“We are both very happy with the end quality of the cabin and we look forward to using it in the summer months to come One of the main reasons for choosing CL was the overall quality of the product Steve in the office was very helpful and kept us informed and up to date with delivery developments We also found his advice very useful.
The whole experience with Creative Living has been extremely professional and easy The product is first class and we certainly look forward to many enjoyable days and evenings in our new cabin”
Mrs Bernice Price
Greenacres Farm, Scotland Hill, Sandhurst, Berks
“We chose Creative Living Cabins due to the quality of cabin and the competitive price. Also, help and patience from Steve, and he wasn’t pushy!
After much research, Creative Living Cabins came out on top for quality, finish and value for money.”
White 25 Laurel avenue, Englefield green, Egham, Surrey TW20 0QD
“Very keen and skilled workers.
Great display at long Acres garden centre. We needed more space for our family and were considering an extension but our new cabin is so much better.
Great service from start to finish and we love our new cabin.
Mrs J Martell
The Mount, Worcester Park, Surrey, KT4
“The installers were very polite and even though they had to take the cabin through next doors garden as we have limited access they did this without complaining.
We chose Creative Living because we had seen a friends log cabin and she was really impressed with the company and highly recommended them.
Creative living had been recommended to us by our neighbour because they were so happy with their cabin and the service they had received. We looked for months either on the website or visiting your display village and when we visited the cabins we felt we could look as long as we wanted and were never pressured by salesmen although we knew there was someone there to ask any questions.
On deciding which cabin would suit us best you were happy to make any adjustments so it would all be within the legal limits so as not to upset our neighbours. Then we were told it would take 6 weeks to arrive, but within 4 weeks you were calling us to arrange a suitable delivery day. It took two days to erect and the guys just got on with it and were happy to answer any questions we had. They checked we were happy with the cabin and they left our property looking very tidy.
We would not hesitate to recommend you to anyone and are looking forward to enjoying the cabin although I think we will be fighting with the children as to whose it is!
We cannot think of ways to improve your service as it is spot on and nothing was too much and it all ran like clockwork. Thanks again”
” Your carpenters and cabin installers have been a joy to work with. They have been efficient and worked well. They work is to a very high standard and we were delighted with their professionalism.
I think I did write you before but have mislaid that email so I wanted to make sure you got this and recommend them fully for any more jobs you have. They work well as a team and have great work ethic. They are also self sufficient so we didn’t notice they were around really as they looked after their own needs. ”
“Absolutely delighted with our cabin, Stuart and his team were very professional and did an amazing job! Proper craftsmen.
We initially chose Creative Living because they had a great selection of cabins and were nice people. Totally love the Cornwall full log cabin, all my friends who have seen the cabin think it’s amazing. It’s a great games room/bar/recording studio/4th bedroom and is so great having an extra living space in the garden.
Creative Living did a top installation and could not fault their service at all. Definitely the best place to buy a cabin from with a proper team of experts on the installation. Will continue to recommend them to my friends.”
Peter & Robyn Cormack
Westlands, Lime Grove, West Clandon, GU4 7UH
” We bought our Cabin from Creative Living because they offered a combination of quality and style.
We were delighted all the way through from ordering to completion of the erection by a friendly team of two very pleasant and competent guys.”
St Albans Road, Kingston
” Our Cabin is first Class quality. With double skinned walls with insulation, it feels like a real House, not just a garden cabin. The installation team were professional, knowledgeable and diligent. Also, an excellent electrician – very flexible and very reasonable pricing for extras.
We decided to buy from Creative Living Cabins because they offered full management from end to end. We didn’t have to worry about delivery, getting the kit to the end of the garden all the way through to the expert electrical work and correct wood stain.
I would unconditionally recommend Creative Living Cabins to anyone who is considering a garden office – the package from the free site visit through the planning and work by the highly professional installation team and electricians is extremely good value. The small extra cost of having the cabin constructed is worth every penny. The team at the office were equally professional and a pleasure to do business with.”
Copper Beech House, Leighton Buzzard, Beds
“The installers were very professional, hard working and above all a really nice bunch of guys. The build quality of the cabin is exceptionally high. Above all it just looks amazing!
I chose Creative Living cabins because they offered a very high standard product which can be tailored to individual needs and provided a personal & quality service from start to finish.
Anyone looking to invest in a cabin will know there are quite a few suppliers out there. However, of the ones I contacted and visited there were none that even came close to the build quality of Creative Living Cabins. Steve and his team were extremely helpful from first contact through to finished product, and as a very grateful owner I would have absolutely no hesitation in recommending their services.”
Rosewood Ellis Road, Crowthorne
” Stewart & Jack, the installers were brilliant. They were very efficient, very tidy & even had time to answer my inane questions. Everything went together no problem & I’m quite sure it’ll be still standing when I’m not.
Long Acres is our favourite garden centre & we’ve been wanting a cabin for years & look at your cabins every time we go to L.A. We just decided that we would have one now that I have retired. Also, your prices are much more within my budget than some other cabin companies.
I would recommend your company to anyone thinking of buying a cabin. Very helpful salesman, easy to order, (our cabin came well before the estimated date), excellent build quality & brilliant installation team. Cannot be faulted. Highly praised. ”
Roy and Katina Kendall
Great Bookham, Surrey
“The installation team were polite, friendly and hard-working – even in the bitter cold. Really nice guys!
The cabin quality is perfect.
We chose Creative Living due to their impressive, informative website, and we then found out about the show cabins at the display village. We really liked what we saw, it fell just within our budget and Steve was extremely friendly and professional and that gave us confidence to go ahead with the purchase.
Please feel free to use any of the above. May we also add that the electricians, inverter fitter and painter all arrived on schedule and worked, as far as we can tell at this early stage, to a very high standard. All were professional and friendly people whom I was happy to have around my home.”
Tower Place, Warlingham
“Overall, we are very pleased with the end result. The installation was done at an excellent pace of work and with very little disruption. Very clean and tidy at the end of the job.
The team are obviously very experienced and this showed. The team identified a warped door and advised me before I saw it. Steve then made arrangements for a new set to be delivered and fitted.
We were impressed by being able to see the models built and painted on their site so we could visualise the cabin in our garden.
Creative living delivered on their promise. They kept in contact throughout and did exactly what they said they would do when they said they would do it. Unfortunately one of my doors was warped – the build team identified this and I got a call from Steve advising a new set were going to be ordered before I even knew the door was warped – this is excellent customer service. Sometimes wood warps, that’s life – the brilliant thing is how Creative Living dealt with the problem – First class. I have no hesitation in recommending Steve and the team at Creative Living.”
from Little Russet, Westbrook Road, Godalming, Surrey
“It was a pleasure to have the installation team, the workmanship was excellent and the finished quality overall is fantastic.
The main reason for choosing Creative Living for our log cabin requirements was when we saw the cabins in the display village at Ripley. We were sold right away and we can confirm we have not been disappointed in our choice.
We are learning to live with the new cabin. It’s always a shock to walk in to it and realise that “Hey, this is ours! Wow”. It really is beautiful and extremely well built.”
Sorin & Dana Neagu
Worthington Road, Surbiton KT6 7RX
” Steve at Creative Living was very easy to deal with, quick response, good advice and communication.
Very pleased with the whole experience, love our cabin and definitely recommend Creative Living to anyone interested in having extra room at affordable price with no hassle at all!”
Stephanie and Andrew Gavan
” Thank you all at Creative Living for the little “idyll” you created in our garden. We have breakfasted there each day through the summer and have been visited by all and sundry from the natural world as can be appreciated from the photo!
The trades people who erected the hutte as we call it (the Austrian for “house” we think and reminiscent of our past holidays there), were lovely people and very hardworking. The whole project didn’t really need project managing as everyone knew exactly what they should be doing and when. A very efficient operation with a perfect outcome.
Thanks again from us both and also from our cats who are very particular about where they chose to chill! ”
Sunbury on Thames, Surrey
“The installation was quick and efficient. Nice, friendly bunch of guys who were clearly very experienced in installing these cabins. There was one minor issue with installation which was quickly rectified once requested. Quality and customer satisfaction seem to be high priorities for the Creative Living team.
This cabin has a solid, high quality feel about it. It was made to measure and looks great in our garden. We chose CLC because your cabins are the best quality and look the nicest. We were after a structure for life and I reckon we’ve found it. Many thanks to the team.
Many thanks to the team.
Keep doing what you’re doing, and how you do it. It’s a great formula.”
Turtles Farm, Rosemary Lane, Alfold
“I chose Creative Living Cabins initially because of their bespoke design service, price and proximity.
I am extremely pleased with the manner in which Steve Day project managed the whole event, it was timely and what was requested was delivered as agreed and when it was promised.”
” Creative Living had a good amount of cabins on display, in good condition, and we found the whole experience very straightforward from choosing a cabin, good advice from Martin in sales , delivery came in on schedule.
The Installation team were very polite and professional, despite working through bad weather. ”
Terry & Jen
” The Quality of the log cabins, tidy and well presented display area and a sales person (namely Steve Day, the proprietor) who had second to none product knowledge, coupled with practicability and efficiency. After visiting many log cabin stockists across the width and breadth of the country, we had given up hope of finding a quality building. Then we discovered Creative Living, and cannot express sufficiently our joy in what we had found! The quality of workmanship in the display cabins and the attention to detail by Steve Day who had excellent product knowledge, was followed through when our cabin was delivered and assembled. We are delighted with our purchase and thoroughly recommend Steve at Creative Living. ”
Wills Crescent, Hounslow, Middlesex
“Creative Living were local and had sample cabins on display which helped to ensure the quality of the build, the prices were reasonable, and the customer service was great.
We were looking for a local company which had sample log cabins on display so we could evaluate its quality first-hand. We found Creative Living on the internet and were impressed by the work done on the Redlees Nursery and the site’s case studies.
We met Steve during our visit and he was very helpful and informative throughout the process. Great customer service, thanks Creative Living!
I found a couple of inconsistencies on the website with regards to cabin diagrams, and broken link, which could put off potential customers. However, these were fixed promptly after notifying Creative Living of the issues.”
Tricia & Phil Goswell
“The installation team were exceptional. No nonsense they got straight on with the job and made sure they kept the garden clean and tidy. We haven’t had a chance to use the cabin yet – waiting for floor to be varnished – but the quality and structure is fantastic.
Steve, was very helpful and his communication was second to none.
The installation team arrived on time, were courteous and polite, and always kept us informed of what was happening next. From the cabin fitters to the electricians and painter we received a very professional service. The garden was kept clean and tidy and they all made sure that we were happy with the job.”
Friendly team, not pushy. Lovely cabins
Really pleased with the quality and service provided by Steve, Martin and the rest of the Creative Living team. Wouldn’t hesitate to recommend them and our neighbours all have cabin envy now!
Tintagel, 3 Glen Road, Grayshott, Surrey
“One of the main reasons we chose Creative Living was that we live fairly local to their site so were able to see the cabin we were buying rather than purchasing over the internet. The price was fairly competitive once we added in the extras we required.
I was very impressed with the installation team. They are an absolute credit to the company. The way in which they carried out the work installing our cabin was over and above what I had expected. The work was carried out quickly and efficiently and they were exceptionally tidy, the guys were courteous and there was very little noise, not once was my baby disturbed! They even stacked the excess wood for me that I wanted keep and left the garden very tidy. I can’t recommend the installation service highly enough.
A very minor point but we would have liked the option to have booked an installation date sooner than we did as we were in a real hurry to get the cabin installed. Also I would have been interested in paying extra to have someone apply the base and top coat treatment to the cabin.”