Customer Testimonials
Read what our customers say about us.........
John Gordon Sinclair (Actor)
John Gordon Sinclair is well known actor most famous for playing Gregory in 'Gregory's Girl'. We recently installed a
cabin for him and he has kindly agreed to let us mention
his name and given a testimonial about his experience with Creative Living
"I drive past the Display buildings in Ripley on my way up to London. When I decided to stop in one day, Steve - the guy who works there - couldn't have been more helpful.


I've always thought these testimonials were written by friends of the Company concerned, but I can assure you this one is genuine.

Creative Living couldn't have been more helpful, nor done a better job. The cabin I ordered arrived exactly when I was told it would. The team that assembled it were on time and erected the building in just one day (exceptional and worth every penny). And the painters came in two days later (as promised) and also did a fantastic job. The cabin (Dorset) looks great. I know this sounds like a bit of a rave, but they really were that good.

A big thank-you to Steve at Creative Living who sorted it all out."
John Gordon Sinclair, Abinger Hammer, Surrey
"We are very pleased with our new log cabin and using it already. Steve and his team helped us from start to finish in deciding what we needed and then erecting it (in record time), the customer service was very good as was the workmanship and I would recommend Creative Living to others who are looking for this kind of thing. Good work guys!"
Greig Watts, The Croft, Elstead, Godalming, Surrey.
"Overall, we are very pleased with the end result. The installation was done at an excellent pace of work and with very little disruption. Very clean and tidy at the end of the job.

The team are obviously very experienced and this showed. The team identified a warped door and advised me before I saw it. Steve then made arrangements for a new set to be delivered and fitted.

We were impressed by being able to see the models built and painted on their site so we could visualise the cabin in our garden.

Creative living delivered on their promise. They kept in contact throughout and did exactly what they said they would do when they said they would do it. Unfortunately one of my doors was warped - the build team identified this and I got a call from Steve advising a new set were going to be ordered before I even knew the door was warped - this is excellent customer service. Sometimes wood warps, that's life - the brilliant thing is how Creative Living dealt with the problem - First class. I have no hesitation in recommending Steve and the team at Creative Living."
Simon Coleman, Tower Place, Warlingham.
"The installation was quick and efficient. Nice, friendly bunch of guys who were clearly very experienced in installing these cabins. There was one minor issue with installation which was quickly rectified once requested. Quality and customer satisfaction seem to be high priorities for the Creative Living team.

This cabin has a solid, high quality feel about it. It was made to measure and looks great in our garden.
We chose CLC because your cabins are the best quality and look the nicest. We were after a structure for life and I reckon we've found it. Many thanks to the team.

Many thanks to the team.
Keep doing what you're doing, and how you do it. It's a great formula."
Steve Llewellyn, Sunbury on Thames, Surrey.
"The installation team were exceptional. No nonsense they got straight on with the job and made sure they kept the garden clean and tidy.
We haven’t had a chance to use the cabin yet - waiting for floor to be varnished - but the quality and structure is fantastic.

Steve, was very helpful and his communication was second to none.

The installation team arrived on time, were courteous and polite, and always kept us informed of what was happening next. From the cabin fitters to the electricians and painter we received a very professional service. The garden was kept clean and tidy and they all made sure that we were happy with the job."
Tricia & Phil Goswell, Blackwater, Surrey
"All creative living personnel were courteous and polite while working at my property. Construction of the cabin was completed very quickly (4 installers) and to a high standard. The electricians worked extremely hard to get the job finished in fading daylight.

The is one joint that has yet to settle, but this is a living product. Overall I am very pleased with the quality of the materials and workmanship.

Feedback from existing clients drew my attention, but a site visit in Ripley was important to see the quality of the Creative Living products. Steve Day was also very professional in explaining the options open to me.

If you are interested in a high quality cabin designed to your wishes then Creative Living is a good potential supplier for your needs"
Martin Whitcher, Tylehost, Guildford, Surrey
"After extensive internet research and the fact that you could view cabins at the show sight we decided to try Creative Living.

If you are looking to buy a cabin then look no further than Creative Living. The design build and customer service is truly excellent. The company really understand customer service and at all times you are made to feel valued and important to the creative living experience. I call the purchase of the cabin an experience because the company are able to fill in the gaps that you may have left out in your reason for wanting a cabin and how you are going to use it in a friendly and informed way.

No pushy sales technique just the ability to listen and understand your needs as a customer and then deliver the best solution for you and your family’s needs. Well done and keep up the good work. Highly recommended."
John Pipkin, Kew Crescent Cheam Surrey
"Dear Steve

I just wanted to drop you a quick line to express our satisfaction on the entire service we have received from you and your installation team.

Having looked around the market at similar (but certainly not as good) cabins, we found the experience so much more enjoyable.

Your show "room" certainly gives plenty of choice.  The sales transaction was straightforward with no "hidden" extras or surprises.

The value for money is exceptional.

Your fitting team are outstanding.

Their work is faultless.  They are courteous, professional and a credit to Creative Living.

Please pass on our thanks to them.

I am just looking forward to moving my office in!

Regards"
Adrian and Judy Gee, Quartermile Road, Godalming, Surrey
"We are extremely happy with the quality of our log cabin. Creative Living Cabins did a great job. They were very professional and worked quickly

We decided to chose Creative Cabins for two reasons. The personal service and quality of the product.

We are extremely happy with our log cabin, which is currently being used as a dance studio. The personal service from Steve made all the difference with designing etc, as did being able to see the cabins on site. The fitters/builders were polite and worked efficiently finishing everything within 2 days.

We would recommend this company to anyone wanting a log cabin."
Ruth and Greg Mackay, Hook Heath, Woking, Surrey
"We chose Creative Living Cabins due to the quality of cabin and the competitive price. Also, help and patience from Steve, and he wasn't pushy!

After much research, Creative Living Cabins came out on top for quality, finish and value for money."
Mrs Bernice Price, Greenacres Farm, Scotland Hill, Sandhurst, Berks
"Creative Living were local and had sample cabins on display which helped to ensure the quality of the build, the prices were reasonable, and the customer service was great.

We were looking for a local company which had sample log cabins on display so we could evaluate its quality first-hand. We found Creative Living on the internet and were impressed by the work done on the Redlees Nursery and the site's case studies.

We met Steve during our visit and he was very helpful and informative throughout the process. Great customer service, thanks Creative Living!

I found a couple of inconsistencies on the website with regards to cabin diagrams, and broken link, which could put off potential customers. However, these were fixed promptly after notifying Creative Living of the issues."
Tim Chung, Wills Crescent, Hounslow, Middlesex
"Just before Christmas 2009, my wife and I decided that we would get a cabin. It was to fulfil two functions:

1. Act as a photographic studio
2. Give us a summerhouse/party room

I spent a considerable time scouring the internet and visiting various companies but finally decided that Creative Living had what I was looking for. The cabin I bought was customised to my design and the plans were sent to me to check and approve. The whole process of choosing and customising the design was made very easy by Creative Living.
We placed the order and the cabin duly arrived (well ahead of the promised time) and we made arrangements for the team from Creative living to come and build it. I was concerned as the weather had been very bad and my garden was very wet. I need not have worried as despite the weather the team were able to build the cabin in a total of 2 days. They did no damage at all to the surrounding area and despite the bad weather, were able to complete the build with no problems. I opted to finish the interior and exterior myself and this gave me a chance to really inspect the building and I have to say it exceeded my expectations.

I have now been using the building for just over a year and I have to say I am delighted with it. I have only had one minor problem, an internal door that did not fit very well. This was resolved by Creative living with no fuss. They replaced the door and frame. The cabin is cool in summer heat owing to the insulated roof and I have found it very easy to heat in the winter, in fact when I have been busy with photography I have sometimes found it, if anything, a little too warm.
Aesthetically the Cabin is very pleasing to look at and the wood treatment provided is of very good quality.

Would I recommend Creative Living Cabins? Yes unreservedly, a good quality product at a sensible price but with the added bonus of great customer care."
Ian and Helen Moss, Linden Way, Send, Surrey
"I had visited the display village, and was impressed.

The difference the cabin has made to my property is amazing, people who have seen it ask where I purchased it from, and having the extra room put a very big smile on my teenage son's face, I couldn't believe how many you could get in there.

From what I have seen, I think you would be hard pressed to improve on something this good, very happy with it all, thank you."
John Simmonds, Ridge Road, Sutton, Surrey
"The installers were very professional, hard working and above all a really nice bunch of guys.

The build quality of the cabin is exceptionally high. Above all it just looks amazing!

I chose Creative Living cabins because they offered a very high standard product which can be tailored to individual needs and provided a personal & quality service from start to finish.

Anyone looking to invest in a cabin will know there are quite a few suppliers out there. However, of the ones I contacted and visited there were none that even came close to the build quality of Creative Living Cabins. Steve and his team were extremely helpful from first contact through to finished product, and as a very grateful owner I would have absolutely no hesitation in recommending their services."
R. Pontin, Copper Beech House, Leighton Buzzard, Beds

"The reason we chose Creative Living was a combination of the design / appearance, the build and materials, the price and the chance to view completed cabins locally.

The installation team were friendly and worked really hard, but were not in a rush and were happy to talk through the cabin position with me until I was happy.
They were clearly professional and wanted to do a good job. There were a couple of snags - e.g. the gap above the window when it settled - which could have been spotted with a planned follow up visit. When I did ask this was sorted instantly.

Thank you very much to Steve and the team - we are delighted with our cabin. I have been impressed with your service at every stage of the process and have absolute confidence that we have got brilliant value for money and a cabin to last us for years to come. I recommend Creative Living very highly."
Graeme Rainbird, Woking, Surrey
"After sales service was second to none. All companies are nice when they are selling a log cabin, but Creative Living were excellent after the order was taken, and this was important because our log cabin was unique with a unique location and adjustments were made (after the order was taken) for the better.

I would highly reccommend Creative Living especially Steve Day (Director) who runs the company with a hands on approach and therefore the customer benefits from his considerable knowledge and experience."
Mr Andrew King, East Molesey, Surrey

"I was absolutely amazed at how hard working and how quickly the Installation team built the cabin, the guys were very polite and hard working. And enjoyed their Tea and Bacon Sandwiches!

I am extremely happy with the quality of my cabin and with it built from Siberian Spruce wood at 44mm thick, makes it a good solid job.

One of the main reasons I chose Creative Living was being able to go to a site and view what we were looking for and being given friendly advice on how to design my own bespoke cabin.

From start to finish I recieved friendly and professional advice to the highest standard, and more than what I expected, from The Creative Living Team. And as I wanted to design my own cabin to fit my garden space, Steve Day the Director and sales person gave me good, sound advice on how to go about it and even did the Survey and Construction Drawing for me from a design I put to paper, and I was really happy with the result. I also made a couple of changes to the design before the order was processed and steve was only too happy to help.

It took four guys to do the foundations with recycled anti-rot plastic posts which I was very impressed with, and also to build the cabin. They were very hardworking and polite and it was a pleasure to watch them work. I was absolutely amazed at how quick the team built the cabin once the base was finished and it was a great feeling seeing something that I designed being built right before my eyes. Even from the Installation of the cabin to the Electric's being fitted and to the Air-con/Heater Inverter being Installed, eveything was well organised and fell into place nicely.

The end result was just perfect and now my family and myself can enjoy a nice Luxury to our garden. The Installation Teams are a credit to the company and I have no hesitation in Recommending Creative Living as a Log Cabin Specialist. A BIG THANK YOU TO YOU ALL!"
Mr Eeles, Egham, Surrey

"The installation team were polite, friendly and hard-working - even in the bitter cold. Really nice guys!

The cabin quality is perfect.

We chose Creative Living due to their impressive, informative website, and we then found out about the show cabins at the display village. We really liked what we saw, it fell just within our budget and Steve was extremely friendly and professional and that gave us confidence to go ahead with the purchase.

Please feel free to use any of the above. May we also add that the electricians, inverter fitter and painter all arrived on schedule and worked, as far as we can tell at this early stage, to a very high standard. All were professional and friendly people whom I was happy to have around my home."
Roy and Katina Kendall, Great Bookham, Surrey

"The installation team were very efficient, tidy and completed the job in good time without fuss
The cabin looks great, to have a bespoke, good looking cabin at what I consider to be value for money is ideal
If you want a quality outdoor area for a studio, craft room, office etc, then it is definitely worth trying Creative Living as the whole process was painless, on budget and most importantly on time."
John Hockley, Godalming Surrey GU7
"The installation team were very polite and professional at all times and we were extremely impressed with the quality their workmanship. They gave the impression that they really cared about the quality of the installation themselves.

We are very happy with the finished product and look forward to the difference it will make to the way we use our garden.
We did look around at other suppliers and carried out quite a bit of research, but we were impressed by the quality of the finish, the extensive and well presented display, the quality of your clearly well-maintained website, and the knowledge of Steve Day.

Your staff were punctual, reliable and extremely polite at all times and they always gave the impression that they really cared about the quality of our installation. I have no doubt our log cabin will make a significant difference to the way we use our garden for many years."
Heather Deacon, High Berry, Main Road, Longfield Hill, Longfield, Kent.
"Creative Living Cabins were professional, friendly and extremely hardworking from start to finish and the end result is perfect!

We wanted a cabin to provide an extra room for a teenager, which has worked perfectly - so perfect that I think I’m going to have the cabin for myself and give the teenager the house!

Genuinely speaking - from walking into the Garden Centre in Ripley and ordering the cabin, to the electricians leaving my home, the process was brilliant. Steve has organised a great team from start to finish.

Everything was good"
Alison Treasure, 26 Dorchester Road, Weybridge.
"I chose Creative Living Cabins initially because of their bespoke design service, price and proximity.

I am extremely pleased with the manner in which Steve Day project managed the whole event, it was timely and what was requested was delivered as agreed and when it was promised."
Steve Melcher,Turtles Farm, Rosemary Lane, Alfold.
"One of the reasons we chose Creative Living was that they were able to provide installation and base work services as well as a metal roof tile option.

I did a thorough internet search for log cabins and Creative Living’s site with its cabin choice, optional extras and detailed case studies of sitework and installation, ticked all the boxes for me. You talk a great log cabin and you certainly don't disappoint with the final end product. I was very impressed with the installation team, they were all nice Guys who worked extremely hard and in a well organised manner, they arrived at 8.15 am and were gone by 4.15 having left everything clean and tidy. Finally Steve, the Managing Director and Salesman of Creative Living, was extremely friendly and informative throughout my dealings with him by phone despite the fact that with a product this good he must be extremely busy. Finally, although its early days yet in life of my cabin, on what I have experienced so far I would not hesitate to recommend your company and its products."
John Gregar, 3 Owls Road, Verwood, Dorset
"One of the main reasons we chose Creative Living was that we live fairly local to their site so were able to see the cabin we were buying rather than purchasing over the internet. The price was fairly competitive once we added in the extras we required.

I was very impressed with the installation team. They are an absolute credit to the company. The way in which they carried out the work installing our cabin was over and above what I had expected. The work was carried out quickly and efficiently and they were exceptionally tidy, the guys were courteous and there was very little noise, not once was my baby disturbed! They even stacked the excess wood for me that I wanted keep and left the garden very tidy. I can't recommend the installation service highly enough.

A very minor point but we would have liked the option to have booked an installation date sooner than we did as we were in a real hurry to get the cabin installed. Also I would have been interested in paying extra to have someone apply the base and top coat treatment to the cabin."
Zoe Prentice, Tintagel, 3 Glen Road, Grayshott, Surrey
"No pushy sales people, and the quality of the cabins that were on display, were the main reasons for choosing Creative Living for our log cabin

From the sale of the log cabin through to the installation was all fantastic.
Good honest customer service and a team of installers that were polite and courteous. The whole transaction was a pleasure.

The quality of the cabin is fantastic and exactly as ordered and the fact that even if you phone Steve's mobile after normal working hours he still answers or returns your call. I thought this kind of service did not exist any longer, well done and may your company go from strength to strength."
Mr Colin Ovenden, Newdene Avenue, Northolt.
"We believe Creative Living offer the best log cabins on market without a doubt.

The installers deserve 10/10 and the painter 12/10! They were the best team we have ever had do any work for us.... "
Mr A Maynard 59 Church Lane, Guildford, Surrey.
"The installation team we had were very polite and friendly, did a lovely job, and as we were out on completion they cleared up well and shut our gates on leaving, (really impressive)

These were the only cabins we went to see and together with the quality of the cabins and the nice sales-man there is no need to go anywhere else!
After deciding that a log cabin was what we wanted we went to see creative living cabins, these are perfect for any garden as they look lovely and can be made bespoke, It’s also really nice to be welcomed by a NON-pushy salesman, Steve Day is really helpful, will answer any queries you may have and is a really nice guy! These cabins complement your garden and we love ours!"
Mr & Mrs Pullan 170 Grange Rd, Guildford, Surrey.
"Steve was very helpful in choosing the right cabin and colour for our needs.

The Cabin quality is very good. Paint that was recommended was a pleasure to use. Will recommend Creative Living to all family and friends."
John and Franka Glisson, 11 Angelica Road, Bisley, Surrey.
"We found creative Living friendly, courteous and workmanlike

They know their job and cooperate very well as a team.

At this stage I have no criticisms. I trust the wood will withstand the wind, rain and snow of autumn and winter.

The opportunity to see a wide range of cabins already constructed and to discuss options face to face was a major factor in my choice as was the director, Steve, who was helpful with no hard sell. His visit and discussion on site was very useful.

Steve has identified a good quality product and markets it in a straightforward and honest way. His friendly and direct approach inspires confidence in his company and the product sells itself. Communication was always prompt and clear."
Graham Stone from 12 Lords Hill Cottages, Shamley Green, Surrey.
"The installation team were great, polite and helpful and they worked efficiently without making a mess in what was a very hot couple of days.

They did a great job and the cabin appears well assembled, level and creak free. The additional decking walk way I'd requested was integrated aesthetically and I'm very pleased with the result

The cabin is a good looking product that met our needs. Having a good range of display cabins helped me to see what I was buying. Steve was very helpful, giving the information and advice I needed without being pushy.

Overall, we are delighted with our new cabin which will make a great garden office. Steve was very helpful and professional without high pressure selling so we could make a decision in a relaxed atmosphere. A good selection of cabins on display meant we could see what we were buying, and the cabin we've got meets our expectations. The installation team were great, being polite, efficient, skilled in their work and made the minimum of mess, which they tidied up. The additional decking path was well made and integrated into the cabin well. We are very happy with the service we received and would not hesitate to recommend Creative Living to friends."
John Archer from 19 The Paddocks Normandy, Guildford, Surrey.
"It was a pleasure to have the installation team, the workmanship was excellent and the finished quality overall is fantastic.

The main reason for choosing Creative Living for our log cabin requirements was when we saw the cabins in the display village at Ripley. We were sold right away and we can confirm we have not been disappointed in our choice.

We are learning to live with the new cabin. It's always a shock to walk in to it and realise that "Hey, this is ours! Wow". It really is beautiful and extremely well built."
Simon Pugh from Little Russet, Westbrook Road, Godalming, Surrey.

" Very helpful installation team, worked quickly & efficiently and answered any questions we asked.

The cabin quality is excellent, very impressed with the finish.

The price was good, and the quality comparable to more expensive cabins. There was a good range of display cabins on the display site and the staff were helpful but not pushy.

We are all delighted with our log cabin, it was delivered on time, and the bespoke specifications I requested were all carried out...... I'm so pleased we had the cabin built by your guys too....the standard of workmanship is excellent, and I can't believe how quickly and efficiently they put the cabin together. I have absolutely no hesitation in recommending Creative Living to anyone thinking of buying a log cabin

I wasn't aware you could supply paint as well, and would have ordered some for delivery with the cabin had I known!"
Felicity Holdom from Worcester Park

"Seemed to be best quality for money around with innovative way of creating base without concrete slab.

Very well organised professional team. Everything went to plan, on time, with no messing around."
Mr and Mrs britton from Lyndhurst, Lime Grove, West Clandon
"The bespoke aspect brought us to you and your knowledge and the manner in which you shared it with us was beyond reproach. You were able to build us exactly what was required.

A big thank you to Steve and your installation team. We are delighted with our cabin, built to our requirements without any problems.Your customer liaison is beyond reproach. The cabin went up so quickly - all that wood - in three days we had a cabin with electrics. Thank you one and all. "
Beryl Carroll from Esher, Surrey.
"We are both very happy with the end quality of the cabin and we look forward to using it in the summer months to come

One of the main reasons for choosing CL was the overall quality of the product Steve in the office was very helpful and kept us informed and up to date with delivery developments We also found his advice very useful

The whole experience with Creative Living has been extremely professional and easy The product is first class and we certainly look forward to many enjoyable days and evenings in our new cabin"
Mr Mrs Bullen from Ashford, Middlesex.
"The 2 fitters were pleasant guys, friendly and polite. Explained the window/door could if desired be fitted at either side/end.

The fitters work is very good. The cabin went together well and no major obstacles or issues were encountered.

The cabin has met my expectations and is a very good quality product. I still think it is the best I found after extensive research through the UK log cabin industry. Friends/family has also been impressed with the cabin.

Creative Living from the first initial enquiry and show site visit were helpful and knowledgeable. My initial site visit immediately changed my mind to go for the base option, for superior anti rot. The cabins are available in an extensive range of sizes to site my application. Many companies do not have a show site. Creative living displays all their products. The show site is easy to find with good road links.

Creative Living in my opinion offer the best range and size options of log cabins after extensive research of the UK cabin industry. There is a superb show site with all products assembled to view, with easy access. Steve is knowledgeable and informative on the cabins and will guide your decisions as required. The cabins are excellent quality and mine was delivered and installed promptly without any problems or issues. You’ve seen the rest now try the best!

I honestly can't think of any improvement. Just keep on doing what you are doing!"
Mr Morgan, from Woodley, Berkshire
"Very pleased with the cabin produced to our specific design to suit our requirements fits the bill perfectly. Competitively priced installed most efficiently.
Excellent service"
Brian Winter
"Very Professional, polite and tidy.
Professional and constructive throughout "
Mr Arrowsmith in Bansted, Surrey
" We had driven passed the show site in Ripley and were impressed with the quality of the cabins on display.
We were able to discuss our requirements in detail with Steve and were pleased with the help we received from him. The installation team did a great job and carried on working despite the atrocious weather conditions on the day. We would certainly use them again. We are getting a lot of pleasure out of using our log cabin. "
Mr and Mrs McFarlane in New Malden, Surrey
" It was a good experience from day one. The right log cabin at the right price delivered and installed promptly by a professional team. The new cabin has completely transformed what was previously a tired, boring looking plot. "
Mr Grainger from Woking, Surrey
" The Quality of the log cabins, tidy and well presented display area and a sales person (namely Steve Day, the proprietor) who had second to none product knowledge, coupled with practicability and efficiency. After visiting many log cabin stockists across the width and breadth of the country, we had given up hope of finding a quality building. Then we discovered Creative Living, and cannot express sufficiently our joy in what we had found! The quality of workmanship in the display cabins and the attention to detail by Steve Day who had excellent product knowledge, was followed through when our cabin was delivered and assembled. We are delighted with our purchase and thoroughly recommend Steve at Creative Living. "
Terry & Jen from Hants
 
" The cabin is very well made. The quality of the timber and the accuracy of the machining are very good. The cabin took approx 2 days to build despite appalling weather conditions. The installers were quick, efficient and kept mess to an absolute minimum. The cabin is exactly what I wanted and the customization is perfect. Overall I have to say that I am extremely pleased with the result and will certainly recommend Creative Living. "
Alan and Helen from Sendmarsh, Nr Guildford, Surrey